Volaris Airlines Cancellation Policy: Everything You Need to Know

If you are looking for an affordable option, Volaris Airlines is one of the leading low-cost carriers operating in Mexico and offering routes to North America and Central America as well as within Mexico itself. But, travel plans can change suddenly and passengers need to cancel or modify the booking. So if you want to comprehend the Volaris Airlines cancellation policy, here are all of the details that you require, including cancellation fees, refund eligibility, and the steps to cancel your reservation efficiently.

Volaris Airlines Cancellation Policy Overview

When you are unaware of some of the important elements of the airline in which you are flying, it always causes confusion and panic among people. As Volaris is a low-cost carrier, it mostly sells non-refundable fares so cancellations may not always yield a full refund. Whether you’re entitled to credits or partial refunds, though, depends on when you cancel and the fare conditions.

Key Points of Volaris Cancellation Policy

• 24-Hour Risk-Free Cancellation:  You can receive a full refund if you cancel your Volaris flight within 24 hrs of booking or ensure that you booked at least seven days prior to the departure.

• Non-Refundable Tickets: Most Volaris tickets are non-refundable. Instead, you may get credit toward future travel rather than a cash refund.

• Flexible Fare Options: If you bought a flexible fare or added the “Vuela Plus” option, you might have stronger cancellation perks.

• Cancellation Fees: Cancellation FeesReturned fares depend on the fare type, route and cancellation time.

• Cancellation via Call Center or Website: You have the option to cancel your flight online or call Volaris customer service.

• No-Show Policy: When you do not cancel your booking and you miss your flight, you may lose the entire fare.

How to Cancel a Volaris Flight

If you need to cancel your Volaris flight, follow these steps:

1. Log in to Your Account: Visit the official Volaris website and sign in to your account.

2. Go to “My Trips”: Find the flight to be canceled.

3. Select “Cancel Flight”:On the next screen, the on-screen instructions will guide you through the process.

4. Confirm Cancellation:Confirm your cancellation, including paying any fees that may apply.

5. Receive Confirmation:  You will receive an email confirming cancellation and any applicable refund or credit.

You could also call Volaris customer support for cancellation assistance.

Volaris Refund Policy

Almost all Volaris tickets are non-refundable since Volaris is a low-cost airline. But there are some situations in which you might be able to get a refund or a credit:

• 24-Hour Cancellation Rule:Refund in full if canceled within 24 hours of booking (if at least seven days before departure).

• Flight Cancellations by Volaris: In the event that Volaris cancels your flight due to operational reasons, weather, etc. you are entitled to a full refund or rebooking.

• Government-Mandated Cancellations:  If a flight is canceled as a result of an order by the federal, state or local government, Volaris may return your money or offer travel credit.

Cancellation Fees

The airline will assess cancellation fees depending on the fare type you booked and how close to departure the cancellation occurs. Here are a few common fee structures:

• Within 24 Hours of Booking:  Free cancellation for flights that are more than seven days away.

• After 24 Hours: Fees apply, depending on fare class and route.

• Same-Day Cancellations: Increased charges might apply.

• No-Show: No refund or credit is given.

Can You Modify Instead of Canceling?

Do you want to cancel completely, Volaris also allows you to change destination or the date of your flight. However, fees may apply, but this might be a cheaper option than canceling and rebooking.